Privacy Policy

This Privacy Policy explains how Causly collects, uses, stores, and protects information when you visit our website, use Causly Agent Environment, interact with our services, or contact us.

By using Causly, you acknowledge the practices described in this policy.

We may collect information that you voluntarily provide to us, such as your name, email address, company information, and other information submitted through forms, waitlists, or other interactions.

We may also automatically collect limited technical information, including browser type, device information, approximate location, pages visited, and basic usage information.

When using Causly services, you may provide or make accessible code, files, repositories, credentials, configurations, or other information required for an agent to perform work.

The nature of information accessible to Causly depends on the product, configuration, and permissions you choose to provide. You are responsible for ensuring that you have the right to provide such information and permissions.

We may use collected information to:

• Provide and operate Causly services.
• Respond to questions and support requests.
• Manage waitlists and product communications.
• Improve reliability, security, and user experience.
• Understand product usage and develop new features.
• Detect, prevent, and investigate abuse or security issues.
• Comply with applicable legal obligations.

Causly may interact with AI clients, models, developer tools, infrastructure providers, and other third-party services depending on how you configure and use the product.

Information processed by those services may be subject to their own terms and privacy policies. You should review the policies of any third-party service you choose to connect to Causly.

Causly OSS is designed to run in your own environment. Data and resources accessed by an agent through a local installation may remain within your environment depending on your configuration and connected services.

Causly Hosted provides managed execution infrastructure. Data processed through hosted services may be stored or processed by Causly and its infrastructure providers as necessary to provide the service.

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet service, software, or method of electronic storage can be guaranteed to be completely secure.

We retain information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining security, resolving disputes, and meeting legal obligations.

Depending on the information and service involved, you may request access to, correction of, or deletion of your personal information.

You may also unsubscribe from non-essential communications by following the instructions included in those communications.

Causly is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. When we make changes, we will update the date shown at the top of this page. Continued use of Causly after changes become effective constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how Causly handles information, contact us at:

nihal@causly.in